Shipping Information

Orders are delivered within Australia by Australia Post Parcel Post and Express Post services. Deliveries are processed promptly upon receipt of full payment. A flat rate shipping charge of $10.00 for standard delivery and $15.00 for express delivery applies for all orders.

Normal delivery time frame is 2 to 6 business days for standard delivery and 1 to 3 business days for express delivery within the Australia Post express network. Delivery times are guidelines only and may be subject to delays.

Damaged or lost orders should be resolved with Australia Post and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of poochandpaws.com.au.